"On the Job"
Page 47
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course, and is intended for distributors and dealers wishing to specialize in a particular subject. A "general" course of a week is held when a design change has been introduced.
In a one-week bodywork course, held every five weeks, instruction is given in body repairs and adjustments of the type which the mechanic is expected to undertake.
In the "parts" course, instruction is given on stock control. This course is divided into three sections to cater for personnel of all grades and occupies a.: week in "a programme released quarterly. The training of counterhands and junior 'storekeepers is intended to stimulate interest in the job and a realization of its inmoriance.
Introduced at the particular le-quest of distributors and dealers,service administration courses are held at regular intervals. „Being discussion groups rather than courses, they provide for the interchange of ideas.