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Preliminaries • The system needs to relate to the main
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goals of the business. These must be defined, although they should already be in your business plan. The difficult part is then converting these aims into clear targets that can be but into the day-to-day work of staff.
The process at this initial stage is top down, with senior managers having to consider how targets are to be effectively handled by the next tier of management. This 'cascade principal' is logical and assists all parties to identify with the eventual targets that are set. However, once passed down from that upper level of management, a two way process is needed.
It is useful to lock at the job description of each employee and ensure that all managers have the job descriptions of the staff for whom they are responsible. This will also help to identify areas of responsibility and activities that can be appraised. If the company is particularly small no job descriptions may exist, but a list of key tasks can be drawn up and agreed jointly by the managers an each member of staff to help focus on the areas to be appraised.