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Consultants offer first-rate service

9th November 2006
Page 28
Page 28, 9th November 2006 — Consultants offer first-rate service
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Which of the following most accurately describes the problem?

HAVING READ Gill Ward's comments on the service provided by transport consultants as criticised by the letter from a solicitor (CM 26 October), I wish to say "hear hear' to Gill's remarks.

Sadly. it is the case that some transport consultants only meet their clients on the day of the public inquiry. I would argue that those operators pay for what they get.However,we and quite clearly the consultants at Wards, are very professional,conscientious and experienced.

I believe that consultants often have a great deal of vital operational experience, mostly from transport or enforcement backgrounds.

We spend a large amount of lime with our clients prior to the day of the hearing, auditing systems and proceclures.making changes to working practices and preparing a ease. We are not the cheapest but we give a high-quality, honest service that I would pitch against any

Russ Cobham Pro-Sure Driving Services Nottingham