DVLA cuts backlog
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• The DVLA is helping to insulate PCV driver training schools from the effect of a backlog of 14,000 PCV and LGV licence applications.
It is giving priority to provisional licence applicants, so that schools will not suffer from a lack of students while it clears its seven-day backlog.
To help it differentiate between provisional applications and licence renewals it is advising applicants to mark envelopes "first provisional PCV". Marked applications will take about two weeks to arrive; others will take an extra week, says the DVLA.
By August it is planned that applicants will get their licences within two weeks. The DVLA only took over the PCV and LGV work last month from the Traffic Area Offices, and says it inherited a backlog of nearly 5,000 applications.
To help catch up an extra 18 staff have joined the usual team of 36 on PCV and LGV licence processing.