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A School for Service Instruction
Page 83
Page 84
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An Enterprising Scheme Devised by General Motors, Ltd. Details of the Training School and its Equipment.
WISE owners nowadays look to local agents when they are purchasing commercial motors, in the expectation that when repairs are necessary they will be able to go to the same source and experience to
obtain that efficient service which is so essential.
Most reputable commercial-motor agents to-day are alive to this need. They realize that the satisfaction of any owner with his vehicle will be in !direct ratio to the proportion of the time which that vehicle spends upon the road, and that any undue delay in effecting repairs will count heavily against the agent himself when the purchase of a new machine is under consideration.
Considerable interest attaches, therefore, to a scheme for training garage mechanics, which has just been started at Hendon by General Motors, Ltd. In the conception of these classes this concern has two objects in view. The first is to train the staffs of dealers in the products of General Motors, Ltd., in the best methods of handling Chevrolet chassis. The second is to indicate to dealers themselves and their staffs what kind of equipment they should install in order to enable them to render the most efficient service in connection with Chevrolet vehicles and to demonstrate how the appliances can be used to the greatest advantage.
Part of the extensive premises owned by this concern has been set apart for this particular purpose. It has been laid out and equipped to form a model service station, consisting of
three departments, of which the most important is a general shop 25 ft. long and 23 ft. 0 .ins. wide, and therefore sufficiently large to accommodatea chassis and .t3 Ileh equipment as is necessary in order to enable a group of students to be shown how to handle the chassis for the purpose of effecting 'repairs.
Such equipment includes, amongst other items, a hoist, a substantial G. E. Hyer-Lift jack, and a complete Denterazer wing-repair outfit, having wing irons and other accessories, a G.E. brake-testing outfit and bodyrepair equipment.
The second department, the toolroom, measuring 15 ft. by 23 ft. 6 ins., has such equipment as a Universal engine stand, an axle stand, a connecting-rod aligner, a connecting-rod straightening tool, a piston vice, 10-20
ton presses, a brake-lining driller and counter-sinker and brake-riveting fixture, all made by Joseph 13radbury and Sons, Ltd.
In addition, there is a largo number of small tools, amongst which should be mentioned an extremely useful set of socket wrenches, . known as Britool Sockets, produced by the British Tool and Engineering Co., Ltd.
The third department, which is of the same size as the toolroom, is a tool stores. This serves General Motors' own service department within the works as well as this school, and can, therefore, be said to stand as a continuous demonstration „not merely of how a tool stores should be run but of how it is done by a highly organized company.
A week's tuition in the handling of Chevrolet chassis is given to students. The course includes: (a) Instruction in the details of construction of the chassis and its special features, considered from the point of view of service; (b) the dismantlement and assembly of chassis, showing what equipment to use for this purpose and how to employ it; (c) the handling of components in the toolroom, again with a view to demonstrating the advantages of using suitable equipment in the proper way.
It is intended that the students should, at the end of a week, sit for an examination, and those who can show that they have profited sufficiently by the training are accordingly granted diplomas.
In the near future it is intended to enlarge the activities of the school by providing a lecture hall, in which theoretiell instructiom can be given.