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Problem Solving
Page 4
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THERE ARE many problems which beset British industry today. Inflation — spending more than we earn; inability to meet demand — inefficiency; lack of faith in our ability — errosion of confidence.
These elements are not confined to road transport, they are the constituent parts of a national disease. Not only are they British but they are being experienced throughout the entire industrialised world.
Shared they may be but this is no valid reason for transport men in particular, or Britain generally to accept them. We have the answer. To find it we must turn to the American philosopher Dale Carnegie and the theory of cybernetics. Accept we have a problem and to each problem there is an answer; identify the answer; apply the answer; the problem is solved.
Our problem is productivity or the lack of it, the answer is to improve productivity. The solution is found in history. We are using 1940 methods to meet 1980 requirements. We are therefore inefficient.
No longer can we use out dated traffic routes, operations or standards, we have to become more critical of ourselves, our methods and our people.
As our customers demand value for money so must we from our suppliers, our workforce and especially ourselves.
CM has always believed that transport is the lifeblood of the nation. We — all of us — have the opportunity to pull industry together and we must be prepared to do so.
It will not be easy but it can be done. Our advice is if you Can't stand the heat in the kitchen then get out. We prefer to think that real transport men will get on.