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BUMBLING BUREAUCRATS

6th June 1991, Page 3
6th June 1991
Page 3
Page 3, 6th June 1991 — BUMBLING BUREAUCRATS
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Which of the following most accurately describes the problem?

• There's a yarn about a cricketingmad civil servant whose trays were labelled "In" "Out" and "LBW". When asked what the "LBW" stood for he replied: "Let the Blighters Wait," Judging by the problems facing HGV driving schools that pen pusher is currently handling provisional LGV licences.

But didn't the DVLA recently say that the backlog of provisional licences was slowly being dealt with and that long delays were a thing of the past?

Anyway, why are Britain's bureaucrats so bad at processing paperwork? If it is not provisional licences that are delayed then it is 0-licence applications or income tax forms.

If the civil service dealt with incoming business orders the way they handle forms then it would not be long before they went out of business.

A day in a haulier's traffic office could well teach them about response time.

It really shouldn't be necessary for an HGV driving school to threaten to take legal action against a Government department or executive agency to get a problem sorted out, but that's exactly what Purfleet-based Roadtrain is contemplating — for the second time.

If the civil service does not have the manpower to handle the paperwork then it should recruit more people, If it cannot recruit them, perhaps it is not paying enough.

Isn't it about time that certain civil S ervants grasped the importance of road haulage?

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Locations: Purfleet

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