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Biornetric ID 'doesn't cut port queues'
Page 7
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By R oanna Avon BIOMETRIC SECURITY introduced to speed up container collection at the Port of Felixstowe has not shortened the queues, according to ownerdrivers.
The system, which uses handreaders to verify the identity of drivers, is touted as being able to speed the process up because drivers will not have to bring all their identification paperwork with them every time.
However. driver Keith Revell says the system has not made any difference to the length of the queues at Felixstowe.
"The system verifies the driver's identity, but you still have to give them the paperwork for the container."
Revell adds that he had to go to the police station to get his identification verified for the system before he could go to the port.
Another owner-driver says the system has just added another level of complication.
Ingersoll Rand Security Technologies, which supplies the Road Haulier Identity System (RHIDES), says drivers have to register on the system before they come into the port.
"The first time they visit the port after registering they need all their paperwork, but after that they can use their verification card and the hand-reader rather than all the normal checks." says marketing executive Claire Hayes.
The Port of Felixstowe and owner Hutchison were not available for comment, but in a statement said it was necessary to enhance security by monitoring movements in and out without increasing cargo handling times and inconveniencing hauliers.