EUROTUNIPIEL VISION
Page 27
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As an owner-operator with just one truck and trailer, trying to survive and make a liv ng in this cut-throat business of ours, I had occasion to use the Eurotunnel.
Not being an account holder, I prefer to put my ferry crossings down to my customer's account so that they owe me less money, I was informed that the one way crossing was 2450—e sta ering amount—which I had to pay because I had an enforced delay by French Customs, not once bu": twice (something we learn to put up with) which had cost me the best part of a day. My customer was already on the ph3ne to me about extra costs incurred by holding back staff to receive my urgent load.
To delay even further by driving to Calais and then waiting for the next boat, which may well have meant I had run out of hours anyway, was no solution. So I had to stump up this outrageous charge.
None of the advertisements tell you this little detail. Does Norbert have the same problem?
Along with this, the service received was abysmal, surly and rude. Obviously prejudice is alive and thriving at Eurotunnel, and I could not get a vegetarian meal. I was extremely polite in all my dealings, refusing to meet surliness with more of the same.
it's bad enough having to fend off crippling fuel duties, VED etc, without putting nails like this in the coffin. I'd give up now but I don't know anything else, and despite it all there are moments, driving through Spanish mountains as the sun rises for one, that make it worthwhile.
By the way, the Seafranoe non-account cost for CalaisDover is 2245.
MR Clayton
Aardvark International Transport, Reading,