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Computers reduce Leyland Daf faults
Page 135
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• Leyland Daf has installed a handheld-computer-based audit system to improve quality awareness and speed up the fault reporting process.
Traditional quality inspection procedures at the Birmingham van plant took days to analyse, so with 27,000 vehicles being produced every year several hundred could be manufactured before a fault was corrected.
Now each quality auditor is equipped with a Husky Hunter computer. Up to 20% of each day's output is checked at the end of the manufacturing process and any faults are entered into the computer.
Data from all the auditors' computers is then fed into a main computer for analysis, and a report is fed back to the production line at least twice a day for rectifications to be carried out. Historical data can also be measured against warranty claims to validate their credibility.