Q At the beginning of this year, we purchased an AEC
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Marshal but have been unfortunate in that the vehicle developed a rattle in the transmission which ultimately made the fitting of a new differential necessary.
The dealers who carried out the work under guarantee, first renewed the centre bearing, then the silencer and over one weekend, for which we had to vundertake to pay overtime rates, they stripped down the rear of the gearbox, but all to no avail. The lorry had to be returned a few days later when they finally located the fault.
The vehicle was off the road for five working days, indicating a loss of around 1150 in revenue. Is there any way of recouping this loss either through the dealers or the manufacturers? No form was ever signed,
A It is doubtful whether you will be able
to obtain compensation for loss of revenue without recourse to the courts though you might consider approaching the dealer concerned first with a view to obtaining an amicable settlement. If this approach is resisted them you would have no alternative but to put the matter in the hands of your solicitor if you wish to take the matter further. This could prove expensive, however, and it would perhaps be uneconomical even if your action was successful.