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Ticket system that beat the staff

2nd October 1982, Page 29
2nd October 1982
Page 29
Page 29, 2nd October 1982 — Ticket system that beat the staff
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THIS STORY is claimed by Private Eye to be true: "Greatly to my embarrassment I have been forced to turn season-ticket buyers away," said Mr J. Jones, of the Western National Bus Co. "The reason for this is the new issue system. It is too complicated for me to understand.

"Three lady clerks who do understand the new system have been in Yeovil attending a course whose object is to promote customer relations. They tell me it was a very informative course and it will enable them to give an even better service to the public when they return."

Another anecdote from the same source concerns a coach driver who admitted travelling at 78 mph on Chudleigh by-pass but pleaded in mitigation that his passengers were 20 Dartmoor prisoners who were anxious to get back to jail before darkness fell.

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