Red Star splits fleet
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• Red Star has devolved management of its 500-vehicle express parcels fleet into four regional centres, each headed by a general manager — two of whom have been recruited from rival carriers ANC and TNT.
Red Star says that the move from centralised management will meet changing customer needs in the 1990s. "The business is now customer driven," a Red Star spokesman told Commercial Motor.
Each general manager will be responsible for his region's profitability, but no cutbacks in vehicles or jobs are planned — a range of new international and domestic services will be announced soon.
Eric Gracey will run Midlands and Anglia — he has been coaxed from ANC London and South-East where he was regional director. John Holmes takes on the South and SouthWest, leaving TNT Express where he was general manager for south-east London, Kent and Sussex. "We went after them because they were known quantities," says Red Star. Jim Nutt (North) and Jonathan Smith (London and the SouthEast) have been promoted from within Red Star,