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Divide and conquer
Page 70
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which are more in keeping with van-user perception and its market place.
The key to success, says Graham, will be developing aftersales to local businesses with a package menu pricing system and fast servicing to compete with non-franchised workshops and dealers.
The used van capacity across the current four sites currently stands at 120.The dedicated van concept will more than double this to 250. Each site will have 30 to 50 vans at any given point.
Total backup
New trucks will be available from Billingham, Longbenton and the newTeam Valley site at Gateshead. All the sites are to be on industrial ground to provide 24/7 backup to truck operators.
The Billingham site will team up with the Spennymoor site to house used trucks, taking advantage of the extra space the vacated van lots will leave.
Used trucks will be available through all the dedicated truck centres.
Currently,100 used trucks are sold annually these changes should see the figures improv( by 30% in the next two years..