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Is this the way to run a service?

29th May 1982, Page 18
29th May 1982
Page 18
Page 18, 29th May 1982 — Is this the way to run a service?
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Which of the following most accurately describes the problem?

IT IS SAD to see the way the big bus operators struggle to hang on to their monopolies when private companies have the "audacity" to try to fill gaps in their networks.

Almost every week now I read in CMthat another small company is prepared to meet a public need by running a new route, or running a parallel route at a more attractive fare. But what do the industry's moguls do? Instead of accepting that they must work in a commercial environment, they fight in what seems to me to be a most negative and luddite fashion, and threaten to cut out their offpeak loss leader services.

The public will not tolerate this behaviour from shopkeepers, so can the industry really expect them to tolerate it from transport operators?

LES WILMOT Glasgow