"WYOWYG"
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Consistency guarantees that the operation remains sound but new ideas are also needed to keep pace with changing technology. Production is now headed by Ian Dickeson, a well qualified engineer with very strong views on manufacturing techniques and quality, who is pressing forward with considerable energy expanding the benefits which accrue from the company's philosophy of bolted construction methods. Mark Crowe is a computer specialist making integrated, in house, programmes expand in line with growing needs. The principal that is followed is now referred to as "WYOWYG" (what you order is what you get). This means that the sales team must be assured that the customers specification is precisely what is required. The manufacturing process is driven by the order document thereafter.