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BALANCED SERVICES OUR ANSWER HAULIER
Page 62
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A BALANCED service was envisaged Et between his company and Heatons Transport (St. Helens) Ltd., Mr. J. P. Moore, managing director of J. H. Moore Transport Ltd., Hayes, Middx., told North Western deputy LA, Mr. A. H. Jolliffe, in Liverpool, last week. He added: "It is something that a haulier has got to look to for the future to give his customer the sort of service that is required today."
Mr. Moore was giving evidence on behalf of Heatons which was applying for eight A-licensed articulated vehicles, subject to the surrender of eight vehicles formerly on contract to Forsters Glass Co. Ltd., St. Helens. For Heatons, Mr. G. H. P. Beames said that on January 1 1967 the Rockware group of companies had taken over Forsters, which supported the switch.
Heatons operated balanced services with four companies in the South, whereby trailers were exchanged with the other companies at a halfway point. Mr. R. S. Heaton, managing director of Heatons, said the firm had entered into such an agreement with Moores to handle the Rockware traffic formerly carried on the contract vehicles, if the application was granted. Without these balanced services his company would need 10 additional vehicles.
The firm wished to reduce the amount of sub-contracting because of complaints received from customers. In producing letters, Mr. Heaton said he did not wish to mention names in open court. • Cross-examining for the objectors, Sutton and Sons (St. Helens) Ltd., Mr. J. A. Back house asked Mr. Heaton whether he was aware that since April of this year his clients had lost all their Rockware traffic. Mr. Heaton replied that his firm had done no more than three loads for Rockware headquarters at Greenford since the take-over.
In connection with the balanced service, Mr. Backhouse maintained that only half as many vehicles would be needed by each operator and a considerable saving would he effected as vehicles normally returning empty would be fully utilized. He contended that if each haulier was now doing six round trips a fortnight, they would be able to do 10 under the scheme.
Mr. Moore said that the question of the extra drivers to be employed was very relevant, particularly in view of the hours' reductions at present being considered. The interchange could not work if Heatons used contract vehicles, he said, as he could not guarantee the loads he would send north would always be Rockware glass.
Transport manager of Forsters, Mr. D. A. Ramsden, said that it was now Rockware group policy to terminate contracts as soon as possible and to cease using sub-contractors because of unsatisfactory service given to their own customers in the past. He said the £18,153 drop in Heatons contract earnings in the past four months, as compared with the same period last year, was due to the recession. Mr. Back house maintained that this represented a reduction in work of 134 vehicles.
The hearing was adjourned.