OUT TO LUNCH • People wonder why the sales of
26th July 1986, Page 28
26th July 1986
Page 28
Page 28, 26th July 1986
— OUT TO LUNCH • People wonder why the sales of
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British trucks continue to fall. We hear a lot about attitudes and duty.
The time is now 12.37pm on a Tuesday. I have just telephoned the headquarters of a major British manufacturer. The conversation went as follows:
"Good morning. . . may I speak to X?"
"l'm sorry, they're all at lunch at the moment."
"Is there anyone else I can speak to?"
"No, they all go to lunch at the same time, and there is no one available."
"I think buy a Volvo . . .
"Well, I'm sorry, that's the way it is."
12.37pm on a major working weekday. Amazing. Quite amazing.
R Hughes
High Wycombe Buckinghamshire