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Service for the Parcelcar.

26th January 1932
Page 32
Page 32, 26th January 1932 — Service for the Parcelcar.
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Which of the following most accurately describes the problem?

TN recent months there has been a marked in-I-crease in the number of makes of parcelcar available ; this is all to the good. They will meet a considerable demand, provided always that genuine service is available. In the past the lack of proper maintenance facilities has given the quietus to many an otherwise good machine.

As a rule the purchaser of a parcelcar is a tradesman whose primary concern is the sale of his products, whilst distribution necessarily takes a secondary position. In these circumstances much of the responsibility for the sound upkeep of the vehicles falls upon those who drive them—usually boys, youths or former drivers of horsed vehicles.

Under these conditions it is hardly to be expected that continuous efficiency can be attained, as the other tasks falling upon the same shoulders are numerous and often trying ; the result is, only too often, neglect of matters mechanical. If the agent who sold the vehicle can offer only indifferent service, with little regard for the time factor, the good name of the machine suffers.

What is required is that each main agent for any make of parcelcar shall be a stockist of complete replacement units as well as spare parts, and that he shall be able to offer a complete maintenance and inspection system for his customers ; all work must be done at scheduled prices and very careful attention needs to be paid to the saving of time at every point. This class of service is available for the users of large vehicles. In many cases it is even more vital that this should apply to a single vehicle used six days a week for the distribution of foodstuffs and perishable commodities. A properly advertised regular-inspection service at a nominal figure would amply repay both those who took advantage of it and those who offered it to the purchasers of the vehicles in question.


Organisations: Service for the Parcelcar

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