Euro breakdown card
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• Axle and suspension manufacturer Hendrickson Europe has launched a charge card to cover breakdown calls across Europe. According to marketing manager Peter Barratt, the card is aimed at operators in the field using Norde or York TEC axles and suspensions. "Anyone running with this equipment can register," he says.
One service card is dedicated to a vehicle or trailer for ease of identification. This means Hendrickson can A identify by the card serial number what equipment is fitted, the driver does not need to I know what parts are involved.
In the event of a breakdown, the driver can contact Hendrickson's 24-hour, multilingual central service point in the Netherlands. The parts involved can be identified from the card number and the nearest service agent notified.
The driver does not need to make a cash payment, the card will cover the cost and the vehicle operator will be invoiced later. The service will be available throughout Europe.