World beaters
Page 34
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We hear from many quarters of alleged poor British workmanship and poor British service— particularly in the motor industry. Accordingly I would like to put on record the following experience of my company.
Early in December we had an important 20-ton load to transport from Gloucestershire to Scotland and delivery was promised by 9 a.m. on Monday. The date and time were crucial.
On a general pre-journey check of the vehicle a defect had been discovered on the Saturday before at noon and the Bristol depot of the makers were telephoned. Our vehicle was taken to Bristol and the appropriate part arrived from Cheshire by the same evening. The mechanics at Bristol worked throughout the night until Sunday morning when our vehicle was ready to load up and the load arrived in Scotland dead on time.
We experienced 100 per cent help and cooperation from all concerned for a rushed job at an awkward time and I am wondering where else in the world could one have enjoyed such service.
Our thanks are due to all at Foden's depot at Bristol. I hasten to add that we are not, in any way, even remotely connected with Fodens—except, of course, as the owners of some of their vehicles.
D. BROWN, Director, Denis Brown and Son ailsworth) Ltd. Broadmead, Woodchester, Glos.