Customs teeth
Page 6
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TEETHING troubles with new reported by members of the Inst The IFF accepts that customs staff are not fully conversant with the new systems, but considerable delays were caused over the first few days after its introduction.
These built up at customs offices because of difficulties with numbering machines and the backlog caused by problems with the old system.
An additional query counter is being given consideration by the Customs and Excise in order to return bulk licences as quickly as before.
According to a Customs and Excise spokesman, once problems settle down the system custom procedures have been itute of Freight Forwarders.
will improve efficiency and lead to a better deployment of staff.
"Any new system," he told CM, "will get this, but an exchange of information is going. on at director level. We are not operating in total isolation."
An IFF spokesman said the number of complaints about the system was decreasing rapidly and it appeared to be settling down.