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hugigg elk Following articles in CM, February 10 on the managerial discipline Terotechnology, I wrote a letter which you printed stressing the importance of setting up the bridging link between the user and the designer to provide the latter with operating information to
enable him to improve technical standards following any troubles experienced in the field.
In my letter I left an open-ended question by suggesting that hauliers might be suspicious that they would be faced with a lot of extra work without benefit to themselves.
However, I said that hauliers who follow the licensing rules and complete the paperwork specified therein would not be faced with additional work.
I suggested a method whereby the operating information could be conveyed to the designer. There are many alternative ways in which this channel could be set up.
Now I wish to draw your attention to the vacancy notice in a recent Daily Telegraph, in which Leyland Truck and Bus were advertising for engineers in their Vehicle Test Operations Group in the following areas. INSTRUMENTATION. To improve the day-to-day instrumentation service in terms of application, repair, maintenance and calibration to meet business programmes_ VEHICLE DYNAMICS. The vehicle dynamics test department is responsible for the provision of a specialist service to measure and analyse the dynamic parameters associated with vehicle design and development, ie vehicle ride, handling, vibration etc. STATISTICS/OPERATIONAL DATA. This requires the ability to meet operators to ensure that the test conditions are related as closely as possible to actual operating conditions.
It is obvious that each of the above areas would need to collect as much information as possible from the user in the way of down times, servicing and maintenance problems, defects and spares consumed throughout the life of the vehicle.
' Analysis of this information would enable the manufacturer to improve the breed of the existing vehicles and provide a sound basis from which the later marks and replacement types could be developed.
It is important that this aspect of terotechnology should be constantly borne in mind as the feedback of operating information affects every other feature of transport operation. H. J. WEBB, Clevedon.