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Exel reaches the parts

1st November 1990
Page 14
Page 14, 1st November 1990 — Exel reaches the parts
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Which of the following most accurately describes the problem?

• Exel Logistics, part of the NFC group, is stepping up the overnight emergency parts service it operates for BMW, with overnight delivery now guaranteed to all 150 UK BMW dealers.

"Previously only 60% of the dealers got parts ordered the night before by 08:00hrs the next day," says Exel managing director David Buck, but now all the dealers can place an order at the Bracknell central distribution centre, up to 17:00hrs, and get the part by 08:00hrs.

"Obviously the drivers will be delivering while no one else is there, so they will have keys to the dealerships." Exel has 32 drivers and 29 vehicles on the contract; the company has worked for BMW for 10 years.