:old store delays
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ERATORS of refrigerated ides are being made to tot frequent, lengthy unding delays at British cold 'es. according to Transirioute.
,peaking in London last ek, Frank Cornock of msfrigoroute UK (forrly the International Reinrated Transport ,ociation) accused the big 1 stores, many of them ned by grocery multiples, adopting an arrogant attic towards the relatively all haulage companies ich serve them.
Hauliers are plagued by ,stant and extensive delays Old stores, especially those 'rating their own bookingiystem. Such delays in our nion are nearly aways due a shortage and inefficient of labour, and the haulier should not have to bear the costs involved,' Cornock told delegates at a refrigerated transport seminar.
He contrasted the efficiency of Continental cold stores with those in Britain.
"A full 1w d which is handballed on the Continent in less than tl,vo hours can take up to eight hours to off-load in the UK — and the doors are open all the time. In Western Europe the unloading of a vehicle on the day of arrival is a 90 per cent probability, but in the UK this is a rarity because of poor adherence to timing systems and slow handling procedures," he said.
Cornock made it clear that organisations with their own booking-in systems are most likely to make no allowances or the haulier being delayed by had weather or delayed ferry crossings.
'Sooner or later the arrogant posture Of many receiving stores must be modified,he said.
John Clark, a director of Hargrave International, the Spalding, Lincolnshire-based controlled temperature operator, told CM that the problem of on delays at one unnamed East Anglian cold store are so serious, that his company is considering imposing a surcharge on all deliveries to it.
He also complained that many regional distribution centres are now prepared to accept deliveries only up to midday, thus creating very serious scheduling problems for hauliers.