COMPANY IMAGE
Page 34
If you've noticed an error in this article please click here to report it so we can fix it.
Company image is an area Nicol is keen to cultivate and that includes cleanliness. The day man looks after the outside, the night man the inside," he says. Load security is another, as is properly stowing straps after the load's been tipped, along with making sure the correct paperwork (PoDs, defects, etc.) are handed in on time.
Yard health and safety is an important consideration, and everyone is encouraged to stick to company rules and regulations.
Last, but by no means least, is attitude. Nicol prides himself on running a happy ship. This whole thing centres around the attitude our drivers have towards others, be they customers or the people who work here. Bawling and shouting is not the way we speak to anyone here, so we just expect the same in return. This isn't about beating people about the head, it about trying to be the enthusiastic, conscious and polite driver everyone should be," he concludes.