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Too many council transport operations suffer interference by officers or

17th March 1988, Page 50
17th March 1988
Page 50
Page 50, 17th March 1988 — Too many council transport operations suffer interference by officers or
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members who should learn the art of delegation and trust. We and many others are training hard to match our competitors on customer service, detailed competitor analysis, management information systems, estimating skills, high productivity levels, fixed price servicing and repairs, tight cost control, effective supervision and multi-shift workshops.

We will not be pushovers and to sharpen staff even more true performance is now the order of the day.