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SLEEPER CAB COME BACK • With reference to the article

17th March 1988, Page 32
17th March 1988
Page 32
Page 32, 17th March 1988 — SLEEPER CAB COME BACK • With reference to the article
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Which of the following most accurately describes the problem?

'Highway to the Islands' (CM 25 Feb-2 March) and with particular regard to the M V Suilven, I would agree that the cafeteria is not the most modern but it is certainly clean and I am surprised by the comments about the food.

We have a fairly wide choice, the menu is clearly displayed and I have recently had a number of passenger questionnaire cards where they actually praise us for the quality and choice of our food. I can assure you however that we are never complacent and will be watching the position closely as it is our desire to give the best possible standard of service to our passengers, be it on this route or any other route that we have on the Western Isles and the Clyde.

My main reason for writing is to strongly criticise you for the statement "many drivers sleep surreptitiously in their cabs with the curtains drawn, the crew turn a blind eye." As far as I am concerned, no one sleeps in their vehicles or stays in their vehicles during the journey. Without fear of denial, I am confident that none of our crew turn a blind eye. It is both an unsafe practice to remain on the car deck during the voyage and is strictly against the rules laid down by the Department of Transport. This is clearly announced and made clear by notice. I would not wish your readers to think that we were not operating in the correct fashion.

C S Paterson Managing Director, Caledonian MacBrayne, Gourock

Readers' letters are welcomed and can be phoned in on 01-661 3302 (24-hour service). Otherwise, write to Dear Sir, Commercial Motor, Quadrant House, The Quadrant, Sutton, Surrey SM2 5AS. We reserve the right to edit letters.

Tags

Organisations: Department of Transport
Locations: Surrey

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