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All-year 24-hour BOC gas service

16th March 1995, Page 94
16th March 1995
Page 94
Page 94, 16th March 1995 — All-year 24-hour BOC gas service
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• BOC Gases has launched a £2 million restructuring of its UK-wide customer service organisation in what it claims as possibly the most complex and comprehensive customer service application of computer and telecommunications technology ever undertaken by a UK industrial product company.

A new 365-days-a-year, round-the-dock freephone contact-0800 111 333— called BOC Gases Directline, will handle an estimated two million orders and enquiries a year.