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Croner's Teleroute
Page 8
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• Since our News Headlines report headed "Hauliers stung on return loads" in our issue dated 16-22 February 1989, about hauliers being squeezed out by unscrupulous freight forwarders abusing computer services like Teleroute, and our follow-up report "Hauliers go it alone" in Commercial Motor dated 23 February-1 March 1989, it has been drawn to our attention by Croner Publications Limited, the proprietor of Teleroute, that before accepting any potential subscriber to the service, detailed information is required and "brokerage" is strictly prohibited.
Croner tells us that it is at all times prepared to investigate any complaint about suspected abuse of its system, but that prior to publication of our report it had received no complaints of the type set out in the report. Groner encourages manufacturers to display loads direct in order to make more effective the Teleroute load marching system, and Commercal Motor unreservedly accepts that Croner Publications Limited does not in any shape or form encourage the type of abuse of the system set out in the report. Commercial Motor accepts that Teleroute's process of vetting of subscribers is extremely thorough and that it maintains a strict operating procedure.
We regret any misunderstanding and accept that the root of the problem outlined in the article is due to a lack of legislation and licensing and in no way to Croners' Teleroute service.
We shall be publishing a feature on the Teleroute service, and the opportunities it offers for hauliers in the run-up to 1992, on 25 May.