A BREAKDOWN OF WHAT MAKES LEYLAND DAFaid SIMPLY THE BEST.
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In a recent independent test of roadside assistance services, Leyland DAFaid was outstanding in comparison with the services of other manufacturers.
Impressive as the 40 minute response time was (a look at the chart shows just how impressive), it only represents a slight improvement on the average callout time recorded by Leyland DAFaid for all of 1991-an incredible 59 minutes.
IMPRESSIVE TIME MATCHED BY AN IMPRESSIVE PERFORMANCE.
And once there, the assistance given was equally prompt.
Of all the cases attended in 1991, 85% were rectified on the spot. A remarkably high figure that demonstrates the ability and training of the fitters that are in attendance.
And for these 85%, the average time (which is anything BUT average) for having a vehicle back on the road from receiving the call was an astounding 2 hours 7 minutes.
WHAT'S THE SECRET?
Quite simply, people who not only know about, but also care about what they're doing.
And that applies across the board, from the people who take the calls to the fitters that come out: 24 hours a day, 7 days week and, for 1992, 366 days a year. They know how important it is to a operator to have vehicles back on th road, they know the trucks, and they ar all part of a nationwide network dedicate to serving Leyland OAF operators. A network connected by a uniquE computer-controlled telephone syster that keeps driver, transport manager an customer fully informed, and at the end it are 125 dealers waiting to respon faster than any other manufacturer. That's what puts Leyland DAFaid literal miles ahead of the competition.