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ISSUER: SHELL CARDS: Shefliold card (can be ussiM Esso and t*Nr6r motorway service areas); Shell Agency (Shell/BP only); Shell Account (Shell only); EuroShell (Shell outlets internationally).
BUNKERING; No.
COST: Free except Shell Gold. PAYMENT: Direct debit.
SERVICES: Shell Gold: Oils, servicing, repairs, tyres, recovery, car hire. Shell Agency: Oil. Shell Account: Lubricants, servicing, shop sales. EuroShell: All products and services at Shell stations including food and accommodation; ferries and tolls.
OUTLETS: 11,500 across Europe including 4,500 in UK, Shell Gold also includes all motorway service areas.
PRICES: Pump prices except Shell Agency, which uses average of Shell pump prices to offset high motorway service area costs, FEATURES: Shell Gold, discounted RAC membership and discounts at many non-fuel outlets; EuroShell, Ferries, tolls, breakdown/recovery, VAT recovery. Services under development include extension of number of French motorways on which card can be used for tolls; vouchers to pay new motorway charges in Germany and road taxes in Austria, Czech Republic and Benelux countries.
SECURITY: Driver or vehicle specific; technical lockout in stripe prevents unauthorised purchase of items; continental cards have PIN number.
CONTACT: 0500 413577.