Vauxhall Van Network
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• Vauxhall, with its Opel cousin on the Continent, has been without a full range of vans since the demise of the Bedford CF in the eighties. It believes this is a market with considerable growth potential and aims to double its share by 2005, starting by selling 4,000 Movanos in the UK next year.
Vauxhall will he relaunching its van retailing network to coincide with the Movano going on sale in the new year200 specialist van outlets will operate under a new Vauxhall Van corporate identity. Another 65CI will operate throughout Europe under the Opel banner.
Each outlet will have to maintain minimum standards. including:
• A dedicated can sales consultant, with a trained back-up; • Trained after-sales support staff: 411 At least three demonstration and three display vans;
• Paris delivery service; • Dedicated workshop facilities.
Vauxhall promises that van buyers will be able to receive service and repair attention without an appointment. In addition, buyers will have access to a special phone line to help answer their Movano-related queries.
The standard warranty is for one year, but the package will include a three-year roadside assistance service.