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IAT's wrong with the road ilage industry today, with 10,000 firms folding since recession began?
et me give you an example. required a valuable machine vered from Glasgow to ds urgently with the buyer inging transport. On removal a battered lorry arrived late, )ald tyres and without h ropes, driven if that is word by a bleary-eyed haven driver who had been ing all night.
n urgent call to the buyer for ther vehicle was refused and reluctantly had to load our hine onto the truck. We w half the loose parts would er arrive but what could we Contrast this with the service we received from the largest haulage contractor in Europe. An inquiry resulted in a visit from the son-in-law of the founder within ten minutes. The deal was clinched with a nod and a handshake.
An immaculate vehicle with an expert driver appeared and the job was completed ahead of schedule without a hitch. Mr Haulage Contractor please note! A. G. McHARG
Glasgow