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Buy in, but buy wisely
Page 9
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Outsourcing nowadays is an integral part of road transport—and for good reason. Is your headcount too high? Then buy in the firepower you need, whether it's driver trainers, dangerous goods advisors or maintenance contractors, when you need them.
As 70% or more of all 0-licence holders run five trucks or fewer it probably makes sound economic sense to buy in expertise on that basis. But to every rule there is an exception. And as far as the Traffic Commissioners are concerned, the exceptions to this rule include hiredin CPC holders.
The whole issue appears to turn on one simple phrase in the legislation— the requirement to provide "continuous and effective" control. No doubt there are companies who can deliver that function in a competent, professional and above all else "continuous" way. But there are others who clearly struggle to deliver what the TCs expect from a hired-in transport manager or CPC holder. And what the TC says, goes.
Commercicti Motor's advice to any operator considering an outside 'CPC agency' is to ask the following question: "How many other operators do you act for as transport manager?" If the answer is "Oh, quite a few," then the response must be "Well how on earth do you expect to provide me with the 'continuous' service required by the Traffic Commissioner when you're looking after all those others...?"
Their reply, could be very illuminating.