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TIME TO END THE CHAOS

10th May 2007, Page 3
10th May 2007
Page 3
Page 3, 10th May 2007 — TIME TO END THE CHAOS
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Which of the following most accurately describes the problem?

It's good news that Liverpool Port is to double its container capacity. Such investment is long overdue in many of our ports and its importance to the economy should not be underestimated.

Liverpool is certainly not the only port that has been accused of chaotic and painfully slow processes. Whether or not investment is made available to redevelop port areas, it is essential that port management is efficient, streamlined and attuned to the needs of the industry it serves. That means measuring turnaround time realistically, including all the queuing and waiting drivers may have to do. rather than turning the stopwatch on only once they have crossed an arbitrary threshold.

It also means providing adequate toilet facilities at every stage of a driver's progress through the port, as well as somewhere to wait comfortably and buy drinks. Show us one senior manager in a large firm who would put up with having no toilet or refreshment facilities and having to wait half a day for a meeting — it simply wouldn't happen.

ports make profits elusive"

Poor port management doesn't work and isn't acceptable. It impedes our economy, damages the road transport industry and demeans the hard-working men and women who work there. It is fantastic that Liverpool Port has fresh investment and great plans. Let's hope it succeeds in making tales of chaos a thing of the past.

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Locations: Liverpool

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