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Finance houses don't see quality

31st July 2003, Page 47
31st July 2003
Page 47
Page 47, 31st July 2003 — Finance houses don't see quality
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Which of the following most accurately describes the problem?

• Franchised dealers need to woo finance houses more effectively if customers are going to get the funding they need to buy vehicles, says Brian Silvey, managing director of Hull-based Renault dealer Thompsons.

Underwriters sometimes decline to advance sufficient money because they say that the truck the dealer is trying to sell is over-priced when compared with guide values.

"What they may not appreciate is that it's £2,000 to f3,000 more because it's been properly prepared and comes with a good warranty," he says, That means the operator won't face big, unexpected repair bills after he's bought it, and be unable to make the finance payments as a result" He urges franchised dealers to ask underwriters to visit them to see the quality of the product they're selling, and the customer support they're prepared to offer.

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