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Pressure grows for workshop BS5750
Page 111
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• TRUCK DEALERS must step up their efforts to attain the British quality standard BS5750 for their workshops or face losing custom, says Bill Beadnell of North East Leyland Daf, in Billingham.
Beadnell, whose firm is the first commercial vehicle distributor to be awarded the mark, says that as more transport companies are registered under BS5750, pressure will grow for their suppliers, including workshops, to meet these same standards.
Beadnell, who explained how to achieve BS5750 at last year's Workshop conference, spent 18
months compiling a manual and improving his operation. He needed to prove to British Standards Institution inspectors that systems to stock and order parts, and handle customers' complaints, are documented. BSI inspectors called to make their final inspection at his premises in December.
Leyland Daf urges all its dealers to work towards BS5750. Beadnell expects other manufacturers' distributors to announce the mark soon. One of his customers, Sadler Transport, was the first haulier to receive the standard, a year ago.