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Haulage boss stung for fuel bill after thieves go to town
Page 10
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A HAULAGE boss, whose fuel card was stolen and then used to buy thousands of litres of diesel, has been told he is liable for the bill.
David Cannel] says thieves took almost 5,000 litres of fuel, equivalent to over £3,000. and they would have taken even more had they not been arrested days later.
The incident took place on 23 August. A Cannel] Transport driver left both his fuel card and the pin number in his vehicle overnight, and discovered the vehicle had been broken into, and the card stolen, when he returned the following morning.
Connell says he rang Petroplus to cancel the card but was forced to leave an answerphone message as no-one was working over the Bank Holiday weekend.
He was later told that Petroplus' terms and conditions state it is only liable 72 hours after the theft is reported, from the first working day — despite the fact he reported the crime to police.
"This would mean [the card] was valid until the close of business on Thursday night!" blasts Connell. "At one point, they were taking 1,000 litres an hour from my account. This is scandalous for a major fuel company There's nothing! can do,1 can't contest it," he protests.
Petroplus fuel card business manager, Joanne Walker, admits it can take up to three working days for bunker sites to stop the fuel card and its terms and conditions cover this. However, she insists it is not the company's aim to alienate any customer.
"He won't be expected to pay until it has been investigated. We are not going to demand the money with menace; it would cost more in legal fees."