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Royal Mail trials evening deliveries
ROYAL MAIL GROUP is trialling evening deliveries for online retailers, allowing customers living within the M25 motorway the option of having goods delivered to them between fipm and I Opm.
House of Fraser and beauty products firm L'Occitane are par
ticipating in the trial, hut Royal Mail says it is in talks with other retailers about joining the scheme.
The pilot aims to capitalise on expected e-commerce sales of £56bn this year, and comes after a recent Royal Mail survey revealed 58% of people would shop more frequently online if there were more flexible delivery options.
Mike Brown, Royal Mail fulfilment director, says: "Consumers increasingly want more control over when and where they receive their orders. We are looking to fit the online delivery experience around the shopper, enabling them to select, rather than being told, when their goods will be delivered."