Advantages of the Small Man
Page 9
If you've noticed an error in this article please click here to report it so we can fix it.
PROPOSING the toast of the National Tyre Distributors' Association at its annual dinner last week, Mr. D. 0. Good. chairman, R.H.A., asked: "What is it that we, as hauliers, aim to do?" Our customers cover every possible kind of industry, he said, so we must adapt our services to meet their individual requirements.
The small haulage business, said Mr. Good, by concentrating on something it can really do well, can often provide a better service than a large operator for one individual trader with a somewhat specialized transport problem to occupy his time with.
"Your function in all this," Mr. Good went on to say, "is to see that our members are able to get quickly the essential tyre service they need. Your members have appreciated this and have set out to meet it by your excellent breakdown scheme which makes available the services of more than 500 depots. This is the type and quality of service we have come to expect from your members and is much more efficient because it has developed naturally as a sensible method of co-operation rather than as part of some gigantic and nebulous plan."
Mr. Good made the point: "Your Association, like ours, has no politics, and I am sure you must regret as much as I do the fact that some politicians of one party feel an irresistible itch to meddle in road haulage. despite the fact that it is operating efficiently.
"There is no guarantee, therefore, that your own industry would be spared, although it is equally efficient."