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Change for the better - A 111 'One - stop shop Britcom International has

30th October 2008
Page 53
Page 53, 30th October 2008 — Change for the better - A 111 'One - stop shop Britcom International has
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spruced up its website again. So what's new and will it help you find that used truck you are looking for?

Words: James Clark Company: Britcom International Address: www.britcom.co.uk Webwatch last visited Britcom International's website to report on its relaunch late last year (CM 22 November 2007). Now it has had another revamp, albeit a more minor one.

The website has the same clear, bold homepage as before, but regular visitors will spot two new sections: 'Chassis Engineering' and 'Body Repairs and Paintwork'.

All of the information from the now-discontinued www. britcomservices.co.uk website can be found in these two sections in expanded form.

Another addition to the homepage is a news ticker tape' running along the top of the screen. Click on any of the news headlines as they scroll past to read the Britcom-related story in full.

As before, the stock list is accessed by clicking the 'Trucks' link in the top left of the homepage and then clicking the 'Truck Search' link.

Product search

The product search function of the website works as it did previously select a vehicle make and body type from the drop-down lists and then click `Search Now'. Disappointingly, there's still no ability to search the stock by a keyword of your choice.

There is one improvement to this part of the site, however: you can now specify whether you are looking for left-handdrive or right-hand-drive vehicles, useful for the export market. At the time of writing, there were no left-hand-drive vehicles in stock.

In its defence, the Britcom stock list has grown since our last visit up from around 200 vehicles to more than 250. Once you have spotted a vehicle that is of interest, click on the 'Full Details' link to find out more. Here you should be able to enjoy another new feature: "additional images to enable you to see a vehicle from more than one angle before purchasing," as the site itself promises.

However, we looked at a selection of makes and body types of truck and were unable to see more than one image per vehicle. We had more luck getting this feature to work with the 'Plant' section of the website, so suspect that it has yet to be fully implemented across the stock list. When it is in place for trucks too, it will be a welcome addition. X No left-hookers in stock at time of writing x Still only one image displayed for most vehicles X You can't search through the stock by keyword The rest of the website reveals plenty of other changes. The newly separated 'Chassis Engineering' and 'Body Repairs and Paintwork' sections, for example, contain a number of image galleries so you can see for yourself examples of Britcorn's work. And within the 'Engineering' section of the site, you will now also find downloadable brochures and spec sheets on EFFER lorry-loader cranes, for which Britcom is the North of England dealer.

Conclusion

This is very much a case of evolution rather than revolution, but the changes to the Britcom site do make it better. It's a shame that not all of them seem to have been fully implemented yet.