More help from Mercedes
1st November 1974, Page 25
1st November 1974
Page 25
Page 25, 1st November 1974
— More help from Mercedes
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FIFTEEN European countries are now signatories to an agreement to operate an emergency 24hour telephone help service for Mercedes-Benz commercial vehicle operators.
A self-adhesive label for fixing to the dashboard and giving all the important telephone numbers is now available from Mercedes-' Benz and its dealers.
During normal working hours inquiries are dealt with by service administration staff. After normal hours the system operates through the night security personnel who will help drivers of disabled vehicles by putting them in touch with their nearest dealer. Service personnel take up the inquiry on the next working day and follow it up to ensure that delays are kept to a minimum.