New all-year repair service
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• Tail-lift manufacturer Ratcliff has launched an all-year-round nationwide service and repair operation.
The service, called 24-365, will be available every day of the year as a joint effort between Ratcliff and its slimmed-down network of 41 service agents; it is designed to provide a 60minute response time.
Sales director Vic Martin says Ratcliff plans to eventually double its network of agents to further improve the service. Customers can choose a tailormade maintenance contract or can simply pay for the service when it is required. Ratcliff has set up a freephone breakdown number, 080 800 24365.
More details can be found on www.24-365.uk.net, which is linked to the Ratcliff web site. The service will also be featured at the Society of Motor Manufacturer's and Traders (SMMT) Bodybuilder Show at the NEC in March.