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Page 31
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Do you want to comment on any of the stories in Commercial Mi)tor? Does someone in the industry deserve a pat on the back—or a public dressing down? Or is there simply something you want to say to our readers? Don't keep it to yoursell —drop us a line at CM Letters, Rm H203, Quadrant House, The Quadrant, Sutton. Surrey SM2 5A5. Alternatively, you can fax your letter to us on 0181 652 8971 or e-mail it to Miles.Brignall@rbuotik Letters may be edited for length and do not necessarily represent the views of the editor.
Stress relief
V our recent Sound Off by Ilona 1 Richards (CM 3-9 Dec) was an interesting article for transport managers to read.
Would Ms Richards like to have to explain to the customers where their lorry is, and that despite mobile phones we won't be asking the driver for an ETA in case of stressing them out? Perhaps if she wants to organise her own day in the lorry, she should start her own haulage company.
Does anybody really imagine transport managers ask for information because they've nothing better to do? As for sharing responsibility, when drivers start hitting things. I know who it is in most companies who has to deal with the third parties, the insurers, and explain the rising insurance costs to the boss.
John Kelly, Arkoss Group, Chesham, Bucks.