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CASE HIGHLIGHT There is a great deal of difference between

17th April 2003, Page 24
17th April 2003
Page 24
Page 24, 17th April 2003 — CASE HIGHLIGHT There is a great deal of difference between
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Which of the following most accurately describes the problem?

an operator who takes appropriate action without being prompted, and an operator who only recognises the need to take action when it is pointed out to him. There is a strong public interest in not discouraging operators who are seeking to put matters right.

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