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• In a recent issue of Commercial Motor you published an article regarding diesel drawn illegally from the CH Jones (Walsall) 'Keyfuels' system.
We do everything in our power to ensure the security of our system but, as in all cases, vigilance by cardholders is a prime part of that security. We provide our customers with weekly and, if requested, daily reports of fuel drawings. A proper study of these reports gives an early indication of the illegal use of a `Keyfuels' card.
The fuel lost on this occasion was due to the fact that the card was not reported as having been stolen as quickly as it should have been.
"Illegal drawings" under the CH Jones' Keyfuels' system represent .001% of fuel dispensed, and while we regard even this percentage as a failure, we are sure that other systems, or lack of systems, lead to much greater diesel losses by vehicle operators.
You suggest that we should use personal identification numbers as a further security. This point has been widely discussed with our customers and site owners, but at present the compulsory use of a personal identification number would be like using a very heavy steam hammer without any certainty that it would crack an almost insignificant nut.
A Laken CH Jones (Walsall), Walsall, West Midlands.