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BOB DACK

16th December 2010
Page 38
Page 38, 16th December 2010 — BOB DACK
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Which of the following most accurately describes the problem?

In the spring, TNT driver Bob Deck was approaching Junction 9 of the M1 when he received a call from his Maidstone colleague Graham Chambers, who was driving just ahead of him, telling Dack that he felt unwell. Rememberng that Chambers 1.7 had suffered a heart attack only a couple of years earlier, Dack was concerned. "I phoned the foreman at Maidstone to alert him there was a problem and then pulled up on the hard shoulder where Graham was parked and checked he was OK," says Dack.

"My first concern was for his wetfare, but I was also aware that Graham's delivery had to be at Kingsbury, ready to link up with the trailer bound for Scotland. Mine was a local run."

So while a Luton courier picked up Dack's load and Chambers was settled in a nearby truckstop, Dack leapt into his colleague's vehicle and made it in time to Kingsbury.

"I didn't think anything of it," Dack says.

Meanwhile, Chambers was given a clean bill of health.

Dack's conduct was described as "absolutely first class" by then TNT director of operations Alistair Cochrane (now the CFO).

"I was very surprised by all the fuss,' admits Dack.

"I've worked with Graham a long time and it was the most natural thing to do. I'm just glad he was all right."