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CLEVER ORGANIZATION OF LONG.DISTANCE OPERATION
Page 99
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The Elaborate System of Greyhound Motors, Ltd., Revealed in a Lecture O'Cif the most interesting papers ever read before members of the Omnibus Society was presented last Friday, when Mr. A. E. C. Bryant, a director and traffic manager of Greyhound Motors, Ltd., Bristol, discussed " The Organization of a Long-distance Coach Operating Company."
Mr. Bryant had obviously taken an immense amount of trouble to prepare his paper, which was accompanied by 34 illustrations in the way of specimen tickets, waybills, analysis sheets, etc., and a map of the Greyhound concern's services. Afterwards, numerous questions were raised, during the course of which Mr. Bryant made it clear that his company was strongly in favour of the employment of conductors on longdistance services.
The paper included a detailed description of the system of ticket booking, used by Greyhound Motors, Ltd., which appears to provide against every conceivable contingency, the duties of a conductor and a driver, the operations of the office staff and coach maintenance. It is notable that employees re, main in the service of the company for considerable periods, which eircumtance reflects creditably on both sides. It is interesting to note also that over 600 agents book for Greyhound services.
Mr. Bryant prefaced the main part ref his lecture with an historical summary, in which he claimed that his company • was the first to operate a daily long-distance service of about 100 miles, with a fixed time-table -and fares schedule. This service was inaugurated in February, 1925, and covered the BristolLondon route, the journey taking. eight hours and involving a daily mileage of 230.
'Prier to the opening of this initial service, and during its infancy, the Company met with much opposition from local authorities, but with ample
"encouragement front the public. The service was increased to thrice daily, mid extended to Weston-super-Mare, giving a daily mileage of about 850. There are now three operators Ott the route, running five departures daily, with a mileage of some 2,000.
When it was decided that in the Metropolitan area coaches should pick up only those passengers booked 15 minutes prior to the advertised departure times, the first really organized appointment of agents was commenced, authorized caterers an the company's routes also being selected. In 1927-28, Greyhound Motors, Ltd., provided dining facilities on non-atop coaches, but the experiment failed.
Mn: Bryant also claimed that his company was the first of the provincial operators, controlling their own services, to open a London office, this establishment being put into -use in 1927.