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4th March 2004, Page 61
4th March 2004
Page 61
Page 61, 4th March 2004
Close
Mercedesbenz
T he Mercedes experience started encouragingly enough: we got a recorded message after one ring and a real operator after two more.The booking procedure was e fficient, helped......
T He Call To Renault Was Answered Automatically After Two...
then by a human being after 10 seconds. The helpful lady had the whole process sorted within two minutes; 14 minutes after putting the phone down we were called back with an ETA......